Support

Need help with Meal Diary? Check the common questions below, or email us and we will get back to you.

Contact us

For account questions, data requests, billing, or anything else, email us at:

support@mealdiary.co.uk

Common questions

How do I invite someone to my family group?

Open your profile, choose "Add family member", and share your family code or invite link. Anyone with the code can join your group when they register.

I forgot my password — how do I reset it?

Password reset is not yet available in the app. Email us from the address on your account and we will help you regain access.

How do I manage or cancel a paid plan?

Web subscriptions are managed via the billing link in your profile (Stripe customer portal). App Store or Google Play subscriptions are managed in those stores’ subscription settings.

How do I delete my account?

Account deletion is available from your profile settings. You can also email us and we will delete your account and personal data for you. Cancel any store subscription separately if needed.

How do I download my data?

Use "Download my data" in your profile settings. You can also email us and we will send you a copy of your data.